FAQ's

Frequenty Asked Questions

We are booked 4 to 8 weeks out most of the time, please don't wait until a week or two before you need us to call.

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What's the cost?

- Grandma's Basement does free, on-site or virtual assessments of the estate property. No upfront cost or money due. We are paid our percentage AFTER the estate sale is over. Our fee is a percentage based on gross sales. Sales grossing up to $10k, we collect 40%. Anything after $10k up to $15k, we collect 35% and we collect 30% of gross sales for anything above $15k.

*If we think you don't have enough volume in the house to have a profitable sale, we may make a buyout offer to you.

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We scheduled an estate sale with you, now what?

-We will come in on our scheduled sale prep days to price items, set up tables, put up signs, & organize rooms. Those prep days are scheduled several weeks ahead of the estate sale. The weekend of the sale we ask that you and family not attend, we will have 3 to 4 of our trusted staff there to monitor the home at all times. We value our clients, honor our contracts and respect their property We do our best to make sure customers at the estate sale are being respectful as well.

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How do you market the estate sales?

- The day that we are there for the consultation, we walk around and take pictures of the property. If you sign the contract and move forward with an estate sale, we will use those pictures for marketing. They will be posted on social media platforms and estatesales.net.

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What's a buyout offer?

- We assess the homes items and offer a lump sum for the contents of home. We then schedule days to remove everything. The house will be emptied completely, including trash haul away. We rent dumpsters for large volume homes if we think there's going to be a lot of trash items.

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Do you do cleanouts?

-Yes! After an estate sale, (or for any reason), our team will come in and clear the home. Estimates are free. We will discuss with you what items are to be sold, donated or hauled away. A dumpster is often required to rent. We are not a cleaning service; you will need to hire a separate company for that. 

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*Each property is different and we cannot give a price over the phone as we haven't seen the home. Each estate sale is different, there are too many variables for us to tell you what we think your sale will make.

Why are warehouse sales so sporadic?

- Our warehouse does not operate like a typical storefront. We are busy most weekends doing estate sales, during the week we are doing the clean outs. That's where all the goodies for the warehouse come from! Yes, we work seven days a week most of the time.

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Other helpful information:

*Please DO NOT bring dogs into estate sales. Strollers are also discouraged as homes are hard to navigate & space is tight.

*We do not deliver.

*We do not presale items at an estate sale before the sale begins.

*There is a sign up sheet placed outside the estate sales, hours before it begins, for those that want to be among the first to enter. 

*Bring your own help & large vehicle when purchasing large & heavy items. We cannot help you move furniture.

*Bring a large shopping bag to put your items in. Bring a box and paper if you intend on buying breakables.

*There is always a HOLD TABLE set up near the checkout register. You can place items there if you don't want to carry them around.

*We accept Venmo, Zelle, Cash, Credit and Debit. 

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